At MixVapes.com, we strive to provide our customers with the best shopping experience, which includes fast and reliable shipping across Europe. Whether you’re purchasing for personal use or placing a bulk order for your business, we ensure your disposable vapes arrive quickly and safely. Please take a moment to read through our Shipping Policy to understand how we handle your orders and shipments.

1. Shipping Destinations

We proudly offer fast and efficient shipping services across a wide range of European countries. Whether you’re based in Germany, France, Netherlands, Spain, Belgium, Italy, Portugal, Poland, or any of our other service areas, we’ve got you covered.

Countries we ship to include, but are not limited to:

  • Germany
  • Netherlands
  • Belgium
  • Spain
  • France
  • Portugal
  • Italy
  • Poland
  • UK (For certain regions)

If your location is not listed, please reach out to our customer service team to inquire about shipping availability.

2. Shipping Timeframes

We understand the importance of receiving your orders promptly. Our goal is to process and ship your order as quickly as possible. Typically, we process all orders within 1-2 business days from the time of purchase. After that, shipping times depend on your location and the shipping method selected.

  • Standard Shipping: Delivery time for standard shipping typically ranges between 5 to 7 business days.
  • Expedited Shipping: For faster delivery, we offer expedited shipping, which generally takes 2 to 3 business days.
  • Bulk Orders: If you’re ordering in bulk, shipping times may vary. We will inform you of any potential delays if your order exceeds normal quantities.

Please note that delivery times are estimates and may be affected by factors like weather, customs, and holiday seasons.

3. Shipping Costs

Shipping costs are calculated at checkout based on the following:

  • Delivery Location: The cost of shipping varies depending on where you are located within Europe.
  • Order Size: Larger orders may incur higher shipping fees due to their size and weight.
  • Shipping Method: Depending on the shipping method you choose (standard or expedited), shipping costs may differ.

We also offer free shipping promotions for certain order amounts or specific countries. Keep an eye on our website for any special shipping offers.

4. Order Tracking

Once your order has shipped, you will receive a confirmation email containing tracking details so you can follow your package’s progress. If for any reason you do not receive a tracking number, please reach out to our customer service team for assistance.

5. Customs and Duties

For orders shipped outside of the European Union, please note that customs duties, import taxes, and fees may apply depending on your country’s regulations. These charges are the responsibility of the customer. We advise that you check with your local customs office for more information on any potential charges before placing your order.

6. Packaging

We take great care in packaging your products to ensure they arrive safely and in perfect condition. All orders are carefully packed to prevent damage during transit. For bulk orders, we use secure packaging options to ensure the safe arrival of your items.

7. Issues with Shipping

In the rare case that your order is delayed, lost, or damaged during transit, please contact our customer service team immediately. We will work with the carrier to investigate and resolve any issues as quickly as possible.

8. Shipping Restrictions

While we ship to many countries in Europe, there may be certain restrictions or shipping limitations depending on the product type, customs regulations, or other factors. If there are any issues with shipping your order, our customer service team will inform you promptly.

9. Customer Service

Our dedicated customer service team is available 24/7 to assist with any shipping-related questions or issues you may have. Whether you need help tracking your order, need clarification on shipping charges, or have concerns about delivery timeframes, we are here to help.

You can reach us via:

  • Email: info@mixvapes.com
  • WhatsApp: +852 59346722
  • Live Chat: Available on our website